MILEAGE WARRANTY PROCESS

The Mileage Warranty is only applicable at participating authorised Cooper agents in capital cities within Australia.
Ask the tyre dealer if they participate in this programme. Most capital city stores do. All country stores do not.

How to maintain the warranty
Every 10,000 kms you need to return to any authorised Cooper dealer to have your tyres balanced aligned and rotated. Participating dealers will endorse the Warranty Card. Every dealer has the right to refuse endorsing your warranty card if a fault is present in your vehicle that is causing erratic or rapid tyre wear.

What it will cost you
Check the Warranty Card as it has a special low price for Cooper customers.

How to Claim on any Shortfall
As long as an authorised Cooper dealer has endorsed your warranty card every 10,000 kms and the original warranty card and invoices for the regular services are forwarded to your Cooper state distributor. The Cooper state distributor will then organize through an authorised Cooper dealer to credit you with any shortfall you may be eligible for based on the warranty conditions off your next purchase.

Who isn’t Eligible for the Warranty?

• Taxi or Hire vehicles
• A participating dealer has the right to refuse or vary the warranty period based on their discretion, or because of the particular use of the vehicle.
• The mileage warranty is only applicable to Capital City purchases. When used in the same conditions, Cooper Tires will usually outlast most competitor brands, however, some areas in Australia will cause rapid wear beyond normal use with any brand, that is why the mileage warranty is restricted to Capital Cities.

MANUFACTURERS WARRANTY

What is covered and for how long?
Passenger and 4WD tyres – Cooper warrants to the original purchaser that if a Cooper tyre becomes unserviceable in private vehicle use as a result of a defect in workmanship and material during the tread life (defined below).

Tread Life
When the tread becomes worn down to 1.6mm (Shown by tread wear indicators moulded into the tread grooves) the tyre is worn out and this warranty ends.

Replacement Charge
The replacement charge will be determined by multiplying the consumer’s original purchase price by the percentage of original tread depth worn from the tyre. The consumer must pay for mounting, balancing and any other additional charges, or the acceptance by the consumer of a higher priced replacement tyre.

What is not covered?
This warranty does not cover tyres that become unserviceable due to:

• Conditions resulting from road hazards, such as cut, snags or punctures.
• Conditions resulting from improper installation, wheel misalignment, or tyre/wheel assembly imbalance.
• Conditions resulting from consumer damage, such as improper tyre and vehicle maintenance, misuse, abuse, accident.
• Passenger car tyres used in any commercial application.
• Ride complaints after the first 1mm tread wear.
• Ozone or weather cracking on tyres over four (4) years from date of purchase.